Richard James Chiu

Maude Legal's performance varies significantly across reviews, with clients praising staff members Richard Chiu and Victoria for responsiveness, clear advice, and patient service, particularly in property matters. However, recent feedback highlights substantial concerns about communication delays, slow task completion, high invoicing for routine work, and unresponsiveness to billing inquiries and complaints. One client reported waiting nearly two months for documents largely based on templates, with the firm subsequently ceasing to engage on follow-up correspondence. The firm appears to deliver strong service when actively engaged but struggles with administrative responsiveness and transparency around costs.

Synthesised by Claude Haiku from 5 Google reviews of Maude Legal Limited - Wellington Branch — about the firm, not Richard James Chiu individually. Not legal advice. View source reviews.